Last updated: April 15, 2026
Vanbert Aviation Group, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our aviation services. Please read this policy carefully. By using the Vanbert platform, you consent to the data practices described here.
We collect information you provide directly to us when you create an account, request a quote, book a flight, subscribe to our newsletter, or contact our team. This may include:
Personal Information: Your name, email address, phone number, mailing address, date of birth, and passport details when required for international travel.
Payment Information: Credit card numbers, billing addresses, and other financial data necessary to process transactions. Payment information is processed through secure, PCI compliant third party payment processors and is not stored on our servers.
Travel Information: Flight preferences, travel dates, passenger details, destination history, and special requests such as catering or ground transportation needs.
Automatically Collected Information: When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage data through cookies and similar technologies.
We use the information we collect for the following purposes:
To process and manage your flight bookings, including communicating with aircraft operators on your behalf. To send you booking confirmations, flight updates, and travel documentation. To process payments and issue invoices or refunds. To provide customer support and respond to your inquiries.
To personalize your experience by remembering your preferences, frequently traveled routes, and preferred aircraft types. To send you marketing communications about deals, new routes, and services that may interest you, but only if you have opted in to receive such communications. To improve our platform, analyze usage patterns, and develop new features and services.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our platform. Cookies are small data files placed on your device when you visit a website.
Essential Cookies: Required for the basic functionality of our website, including session management and security features. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website by collecting information about page views, time on site, and navigation paths. We use this data to improve our platform.
Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by third party advertising partners.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
We may share your information with trusted third parties who assist us in operating our platform and delivering our services. These include:
Aircraft Operators: We share necessary passenger and flight information with the certificated air carrier operating your flight. This is required to arrange and execute your booking.
Payment Processors: Financial information is shared with PCI compliant payment processors to complete transactions securely.
Analytics Providers: We use services such as Google Analytics to understand website usage and improve our platform. These services may collect anonymized data about your interactions with our site.
Government and Regulatory Bodies: We may disclose information when required by law, customs regulations, or aviation authorities in connection with your travel.
We do not sell your personal information to third parties for their own marketing purposes.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records and transaction data are retained for a minimum of seven years in accordance with aviation industry regulations and tax requirements.
If you request deletion of your account, we will remove your personal information from our active systems within 30 days, subject to our legal retention obligations. Some anonymized data may be retained indefinitely for analytics purposes.
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you. The right to request correction of inaccurate or incomplete information. The right to request deletion of your personal information, subject to legal retention requirements. The right to opt out of marketing communications at any time. The right to request a portable copy of your data in a commonly used format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
We implement industry standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vanbert Aviation Group, LLC
Email: privacy@flyvanbert.com
Phone: +1 (561) 664-7695
Phone: +1 (242) 817-1771