The Bahamas
eTicket.

The Bahamas eTicket is the online pre-arrival registration required of every traveler entering the Bahamas, by air or sea, commercial or private. It replaced the older Bahamas Health Visa and now serves as the unified entry credential. Despite the commercial travel feel of the portal, it is mandatory for private jet passengers.

Where to File

The official portal is bahamaseticket.gov.bs. You may also see it referenced as Click2Clear, which is the underlying Bahamas Customs digital platform. Avoid third party sites that charge a fee — the official portal is free.

What You Need Before Starting

• Passport biographic data (number, expiry, nationality)
• Flight information — for a private jet, this is the aircraft tail number, operator, origin airport, and ETA
• Accommodation address in the Bahamas
• Working email address per passenger (the QR code goes there)
• Approximate arrival date and time

One email address per traveler is recommended. If two people share an inbox, both QR codes end up in the same thread and it is easy to show the wrong one at the desk.

Step by Step

1. Visit the portal

   Open bahamaseticket.gov.bs in a browser. Mobile works; desktop is easier for form entry.

2. Create a new submission

   Select arrival date, air or sea, and continue. Private jet passengers select air.

3. Enter passport data

   Surname, given names, nationality, passport number, expiry. Match the passport exactly.

4. Enter flight details

   For private, the system may require a flight number field. Use the tail number with an airline code prefix (e.g. VAN-N123AB) or simply "Private / N123AB" depending on what the current form accepts.

5. Enter accommodation

   Hotel, resort, private residence, or yacht / marina. Be specific.

6. Review and submit

   Verify every field. Submit.

7. Receive QR code by email

   Typically within 5 minutes. Save to photos or print.

8. Present on arrival

   Immigration scans the QR at the desk. No QR means a manual lookup and delay.

When to File

The system accepts submissions up to 72 hours before arrival. The practical minimum is around 2 hours — long enough for the QR email to arrive and be downloaded. Filing the day before is the sweet spot: everyone has time to fix typos without the time pressure of a runway push.

Typical Rejections and Fixes

Passport expiry too close to travel

The Bahamas requires at least six months of passport validity beyond your stay. If expiry is inside that window, the system rejects the submission. Fix: renew the passport before travel.

Name mismatch with manifest

If the eTicket has "Bob Smith" but your passport and GenDec say "Robert J. Smith", Immigration may challenge. Fix: re-file using the exact passport name.

Duplicate submission

Filing twice by accident can cause the system to flag the second as duplicate. Fix: present the first QR; the second will be ignored.

Unverified email

Some corporate email filters block the noreply-@click2clear.gov.bs address. Fix: use a personal email or whitelist the sender before filing.

System outage

Occasionally the portal is down. Immigration accepts late filings in practice when the outage is documented, but the published rule is that you must have the QR. Fix: try again in 15 minutes; escalate to your handler if persistent.

For Crew

Crew (PIC, SIC, cabin attendants) must also file. Use "Crew" as purpose of visit. The accommodation field should list the crew hotel or FBO rest facility; "Crew rest, returning same day" is acceptable for day trips.

For Children and Infants

Yes, every human passenger needs an eTicket, including a 6 month old with a passport. There is no age exemption. Parent or guardian completes the form on the child’s behalf and stores the QR.

What the QR Actually Contains

The QR encodes a reference number that Immigration looks up in the Bahamas Customs database. It is not the passport itself — you still present the physical passport. The QR is the attestation that you completed pre-arrival screening.

When the eTicket is Not Enough

The eTicket covers the health / pre-arrival piece. It does not replace:

• The General Declaration (operator filing)
• The C7A Inward Passenger Declaration (signed on arrival)
• A pet import permit
• A firearm import permit
• Your actual passport

How Vanbert Handles It

For charter clients, Vanbert sends a secure form 48 hours before travel collecting passport data for everyone in the party. Our ops team files each eTicket and emails QR codes to each passenger directly. Crew eTickets are filed alongside. You arrive at the FBO with the QR already in your inbox.

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Frequently Asked Questions